Frequently Asked Questions
General Questions
What should I do if my solar panels are broken?

If your solar panels are broken or underperforming, selling your project to a company that specializes in repowering could be a smart move. Do Good Energy purchases aging or damaged solar systems, replaces broken components like panels and inverters, and optimizes the system to run better than when it was originally installed. You'll continue to benefit from clean energy production without the headache of managing repairs.
What types of solar projects do you work with?

We work with all types of solar projects including rooftop installations, ground-mounted systems, carports, community solar, and more. We handle projects of all sizes, from small residential systems to large commercial and utility-scale installations.
How do I know which service is right for my solar project?

Our team will conduct a thorough assessment of your current situation and recommend the most appropriate service. Whether you're dealing with compliance issues, unknown ownership, maintenance problems, or simply want to sell your system, we'll guide you to the best solution for your specific needs.
What happens after Do Good Energy takes over my solar project?

After taking ownership, we conduct a comprehensive assessment, make necessary repairs or upgrades, ensure all documentation and compliance requirements are met, and implement a regular maintenance schedule. The system will continue to generate clean energy, but without any burden on you.
Do you offer ongoing maintenance services?

Yes, ongoing maintenance is a core part of our service offering. When we take ownership of a solar project, we implement a proactive maintenance schedule to ensure optimal performance, prevent issues before they occur, and maximize the system's lifespan and energy production.
How quickly can you respond to service requests?

We prioritize responsive service. Initial assessments are typically scheduled within 1-2 weeks of contact. For urgent issues affecting system performance or safety, we aim to respond within 24-48 hours. Our goal is to minimize downtime and ensure your solar project operates efficiently.
Broken & Aging System FAQs
What are the risks of continuing to operate an aging solar project?

Operating an aging solar project can lead to several risks, including reduced efficiency, higher operational costs, and potential safety hazards. As components like panels and inverters age, they may not perform as intended, and outdated technology can make it difficult to find replacement parts. Additionally, older systems may not meet current regulatory standards, increasing the risk of non-compliance.
How can I tell if my solar project is underperforming?

If you’re unsure whether your solar project is performing optimally, it’s important to monitor its energy production. However, if you lack access to system performance data or login credentials, it can be challenging to determine how well your system is working. Underperformance might manifest as lower energy output, unexpected utility bills, or even system malfunctions. Do Good Energy can assess your system’s performance and help identify and resolve any issues.
How can I ensure my old solar equipment is compatible with new technology?

As you upgrade or repair an aging solar project, ensuring that your old equipment is compatible with new technology is crucial. For instance, the voltage (Vmp) and current (Imp) output of older solar panels must match the input requirements of modern inverters, particularly microinverters, which have specific voltage and current ranges. If your older equipment falls within these ranges, it can still be effectively used. However, older panels and inverters may have different electrical characteristics, so it’s essential to verify compatibility before making any upgrades. Do Good Energy can help assess your system's components and ensure that any new equipment integrates seamlessly with the existing setup.
What should I do if my broken solar project isn’t lowering my energy bills and will be expensive to fix?

If your solar project is broken, it’s likely not contributing to your energy savings, and your energy bills may even be higher than expected. Unfortunately, repairing an old or broken system can be costly, especially if it involves outdated technology or hard-to-find components. However, leaving the system in disrepair can lead to even greater long-term costs. Do Good Energy can help assess the situation, provide cost-effective repair or upgrade options, and work to get your system back online, so it starts lowering your energy bills as intended.
What are the benefits of letting Do Good Energy take over my aging solar project?

Letting Do Good Energy take over your aging solar project means you can rest assured that it’s in expert hands. We will assess and upgrade outdated components, restore system performance, and handle any maintenance or repairs needed. You’ll benefit from improved solar system efficiency, reduced operational risks, and the peace of mind that comes with knowing your solar project is running smoothly and safely.
A Project That's Not Reducing Your Electricity Costs
Why should I get my solar project up and running now?

With electricity demand on the rise and energy prices increasing, ensuring your solar project is fully operational is more important than ever. By getting your project running, you can lock in a fixed energy rate through a Power Purchase Agreement (PPA) and protect yourself from future price hikes.
How much are energy rates increasing?

Energy rates are rising rapidly due to increasing electricity demand driven by industries like data centers, manufacturing, and electric vehicles. Global electricity demand is forecasted to grow by around 4% in 2024, up from 2.5% in 2023, marking the highest annual growth rate since 2007. In the U.S., electricity demand is expected to grow by 4.7% over the next five years, with peak demand increasing by 38 GW. As a result, U.S. residential electricity prices rose by 6.2% in 2023, outpacing annual inflation. Locking in a fixed rate now can help you avoid these escalating costs.
What happens if I sell or donate my solar project to Do Good Energy?

When you sell or donate your solar project to Do Good Energy, we take full ownership and responsibility for its operation. We’ll repair, upgrade, and maintain the system, ensuring it runs efficiently. You’ll continue to receive the energy generated by the project at a fixed rate, providing you with stable, predictable energy costs without the burden of managing the system.
What happens to my energy costs if I don’t get my solar project running soon?

If your solar project remains idle or underperforming, you’ll likely see rising energy costs as electricity prices increase. By selling or donating your project to Do Good Energy, we’ll get it back online quickly, allowing you to lock in a fixed energy rate and avoid the impact of escalating electricity prices.
What are the benefits of locking in a fixed energy rate with Do Good Energy?

Locking in a fixed energy rate with Do Good Energy through a Power Purchase Agreement (PPA) provides you with long-term stability in your electricity costs. As energy prices continue to rise due to increasing demand and inflation, having a fixed rate ensures that you won’t be subject to unpredictable price hikes, giving you peace of mind and more control over your energy expenses.
A Project You Want to Sell or Donate
Why should I consider selling my solar project?

Selling your solar project can be a strategic decision if the project has become too burdensome to manage, requires costly upgrades, or is not performing as expected. Additionally, selling can provide you with a much-needed capital infusion to recapitalize your business, allowing you to invest in new opportunities or stabilize your financial situation.
What condition does my solar project need to be in to sell it?

We purchase solar projects in any condition, whether they’re fully operational, in need of significant upgrades, or broken and requiring extensive repairs. Regardless of the state of your project, we’ll assess its value and offer a fair market price, making the selling process as smooth as possible.
How does selling my solar project help with recapitalizing my business?

Selling your solar project can provide you with immediate cash, which can be used to recapitalize your business. This capital infusion can help you invest in new projects, pay down debt, or stabilize your financial situation, giving you the flexibility to move forward with your business goals.
What happens if my solar project is facing foreclosure?

If your solar project is at risk of foreclosure due to missed payments or financial difficulties, selling the project to Do Good Energy can provide a way out. We can purchase the project before it reaches foreclosure, helping you avoid further financial stress and allowing you to redirect your focus and resources.
What if I inherited a solar project through a broken agreement and don’t want to manage it?

If you’ve inherited a solar project through a broken or unwanted agreement, and you don’t have the desire or expertise to manage it, selling to Do Good Energy is a practical solution. We’ll take over ownership and management, freeing you from the responsibilities of running the project and providing you with a clean break.
A Project with an Unclear or Confusing Ownership
What should I do if I don’t know who owns the solar project on my property?

If you're unsure who owns the solar project on your property, it's important to resolve the ownership issue quickly. Unclear ownership can lead to neglected maintenance, compliance failures, and even unsafe conditions. Contact Do Good Energy, and we can help investigate and resolve the ownership situation.
Can you help if my solar project has changed hands multiple times?

Yes, we specialize in resolving complex ownership situations, including projects that have changed hands multiple times. We'll help trace the ownership history and establish clear ownership moving forward.
What happens if the solar panels need to be moved for roofing work?

We'll coordinate the entire process, including temporary removal, safe storage, and reinstallation of the panels. Our team ensures all work is done properly and in compliance with regulations.
What if the solar project on my property isn't working?

We can assess the system's condition, identify issues, and implement necessary repairs or upgrades to get it functioning properly again.
How can Do Good Energy help if I don't have the original plans or documentation for the solar project?

We have experience working with undocumented systems. Our team can assess the installation, create new documentation, and ensure everything is properly recorded and maintained moving forward.
A Project That Needs Steady Payments
What does it mean if Do Good Energy takes over my solar project?

When Do Good Energy takes over your solar project, we purchase the system outright and assume full responsibility for its management, compliance, and maintenance. You no longer have to worry about the complexities or headaches associated with the project, and you’ll receive a regular monthly payment through a site lease or rent agreement.
How will I benefit from leasing my rooftop or property to Do Good Energy?

By leasing your rooftop or property to Do Good Energy, you gain a steady, predictable income stream without any of the hassles of owning or managing a solar project. We handle everything—from compliance with changing regulations to maintenance and repairs—so you can simply enjoy the financial benefits.
What happens if the solar project on my property is old or not functioning properly?

If the solar project on your property is aging or not working as it should, Do Good Energy will take over and address any issues. We specialize in upgrading, repairing, and optimizing solar systems to ensure they operate efficiently. Once we take ownership, you no longer have to worry about the project’s condition; we’ll handle it all.
Will I still be responsible for anything after Do Good Energy takes over the project?

Once Do Good Energy takes over the solar project, we handle everything related to its operation, compliance, and maintenance. You won’t be responsible for any aspect of the project. Instead, you’ll receive regular lease or rent payments while we manage the system.
How do I start the process of leasing my property to Do Good Energy?

Starting the process is easy. Simply contact Do Good Energy, and we’ll conduct an assessment of your property and the solar project. If everything aligns, we’ll purchase the project and set up a site lease or rent agreement that provides you with a steady income. From there, we take care of all the details, so you can enjoy the benefits without any worries.
A Project That Might Be Out of Compliance
What happens if my solar project is out of compliance?

If your solar project is out of compliance, you could face fines, penalties, or even a shutdown of your system. Non-compliance can also result in lost incentives, higher taxes, and legal complications. It’s crucial to address these issues promptly to avoid further complications.
How do I know if my solar project has compliance issues?

Compliance issues can arise from various factors, including changes in regulations, utility billing errors, or neglected maintenance. If you’re unsure about your solaf project’s compliance status, it’s a good idea to have a professional assessment. Our team at Do Good Energy can conduct a thorough review to identify and resolve any issues.
Why is solar compliance so complex?

Solar compliance involves navigating a mix of state, federal, and local laws, utility regulations, and tax policies, all of which can change frequently. Since solar technology is relatively new and rapidly evolving, policies are often updated to reflect these advancements. Additionally, each solar project may have unique agreements and incentives that need to be managed. The complexity can be overwhelming, but our experts specialize in staying on top of these changes to keep your project in compliance.
My solar project has changed hands; could that cause compliance issues?

Yes, when a solar project changes ownership, important compliance details can sometimes fall through the cracks, especially if the transition isn’t managed carefully. Whether the project was sold or ownership changed for another reason, this can lead to lapses in compliance. At Do Good Energy, we specialize in managing these transitions, ensuring that all regulatory, billing, and operational aspects are aligned and compliant, no matter how many times the project has changed hands.
How can Do Good Energy help me resolve my compliance issues?

At Do Good Energy, we take a comprehensive approach to resolving compliance issues. Our team will review all aspects of your project, from legal documents and billing to regulatory requirements and incentives. We’ll identify any areas of concern and work quickly to bring your project back into compliance, so you can focus on the benefits of clean energy.