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Privacy Policy

How we handle your data and protect your privacy

Introduction

At Do Good Energy ("DGE," "we," "our," or "us"), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information when you use our website, estimator tools, and related services.

Information We Collect

We collect Personal Information when you communicate with us, including when you use our estimator, submit forms, or otherwise interact with our website. For purposes of this Privacy Policy, "Personal Information" means information that identifies, relates to, describes, or could reasonably be linked to an individual or household, as defined under applicable law, and includes the following categories:

  • a.Identifiers (e.g., name, email address, IP address);
  • b.Geolocation data (e.g., zip code);
  • c.Commercial or project information (e.g., project details, energy-related inputs);
  • d.Internet or network activity (e.g., pages visited, browser type, device information); and
  • e.Cookies and tracking data (e.g., analytics data from tools such as Google Analytics).

How We Use Your Information

DGE uses Personal Information to:

  • a.Provide and deliver estimates and related services;
  • b.Communicate with you (including estimate results, follow-ups, and updates);
  • c.Improve, monitor, and analyze website performance;
  • d.Maintain security and prevent fraud; and
  • e.Comply with legal obligations.

Legal Basis for Processing

Where required by law, DGE processes Personal Information based on one or more of the following:

  • a.Your consent;
  • b.Performance of a contract (e.g., providing estimates);
  • c.Legitimate business interests (e.g., improving services); and
  • d.Compliance with legal obligations.

Sharing and Disclosure

DGE does not sell Personal Information. DGE also does not "share" Personal Information for cross-context behavioral advertising, as defined under applicable law.

However, we may disclose Personal Information to service providers and contractors that perform services on our behalf, including:

  • a.Email service providers (for estimate delivery and communications);
  • b.Analytics providers (such as Google Analytics); and
  • c.Web hosting and infrastructure providers.

All such service providers are contractually obligated to use Personal Information only to provide services to DGE and in compliance with applicable data protection laws. They are prohibited from retaining, using, or disclosing such information for any other purpose.

We may also disclose Personal Information:

  • a.To comply with legal obligations;
  • b.To protect rights, safety, or property; and
  • c.In connection with a business transaction (see below).

Business Transfers

In the event of a merger, acquisition, financing, or sale of assets, Personal Information may be transferred as part of that transaction, subject to standard confidentiality protections.

Your Rights

Depending on your location, you may have the following rights:

  • a.The right to request access to your Personal Information;
  • b.The right to request correction of inaccurate information;
  • c.The right to request deletion of your Personal Information;
  • d.The right to request information about how your data is used and shared; and
  • e.The right to opt out of certain communications.

To exercise your rights, contact us at: hello@dogood.energy. DGE will respond to your request within 45 days, as required by law. Please note that we may need to verify your identity before processing your request and may request additional information to do so.

Data Retention

DGE retains Personal Information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, typically up to two (2) years from last contact, unless a longer period is required by law or justified by legitimate business needs. In addition, we may retain anonymized or aggregated data indefinitely for analytics and improvement purposes.

Security

DGE implements reasonable technical and organizational safeguards designed to protect Personal Information, including encryption in transit and access controls. Please note, however, that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

DGE uses cookies and similar technologies to:

  • a.Remember your preferences and form inputs;
  • b.Analyze website performance (e.g., Google Analytics); and
  • c.Improve user experience.

Where required by law, we will obtain your consent before placing non-essential cookies on your device.

You may accept or reject non-essential cookies through our cookie banner or manage your preferences at any time through our cookie settings or your browser settings.

Do Not Track

Some browsers offer a "Do Not Track" ("DNT") setting. Our website does not currently respond to DNT signals. You can manage tracking through your browser or cookie settings as described above.

California Privacy Rights

DGE does not sell or share Personal Information and therefore does not provide a "Do Not Sell or Share My Personal Information" link.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • a.The right to know what Personal Information we collect and how we use it;
  • b.The right to request deletion of your Personal Information;
  • c.The right to correct inaccurate information; and
  • d.The right to opt out of the sale or sharing of Personal Information.

To exercise your rights, contact us at: hello@dogood.energy. DGE will respond to your request within 45 days, as required by law. Please note that we may need to verify your identity before processing your request and may request additional information to do so.

Children's Privacy

DGE's services are not intended for individuals under 18. We do not knowingly collect Personal Information from children under 18. If we become aware of such collection, we will promptly delete the information.

International Users

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfer.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice via email or a prominent posting on our website. The updated version will be effective upon posting and will always be available on our website.

Contact

If you have questions about this Privacy Policy or our data practices, or if you would like to exercise your rights, please contact DGE directly via email at: hello@dogood.energy

Questions about our privacy practices?